You both are the best and we are so thankful to you. We got the big box of house things thank you so much for mailing it. That was extra extra extra nice of Russell and you. Thank you for showing us the love of Christ. You not only sold our house but you were a source of support and encouragement for us. We love you guys, God bless you."
I look forward to working with you again in the future."
My first time connecting with her was 02/28 and our first meeting was on 03/02. I decided immediately that her genuine demeanor and high level of knowledge is what I needed in my home buying process. She reminded me of me :). She was my advocate throughout it all, asked all the questions I didn't know needed to be asked. I think she's the best out there and everyone should give her a fair chance, she'll have your best interest at heart. I closed on my home August 9th and it was built from the ground up, she was with me every step of the way. My housewarming was on August 17th and Melissa & her family were invited guests, and to me, that speaks volumes. She is so great at what she does, I recruited her to be my friend.
I was referred to Russell’s based on his expertise on knowing his client’s interest and needs. Russell met with us shortly after Xmas holiday’s. My husband and I gave him our ideas of what we wanted for a new home as a new family and our approach to selling my home which was a big part of the kid’s lives. I did become emotional and had to leave the room at one point in time. It was then that Russell wasn’t just our potential agent, he was now a part of our lives in this new venture. Russell had the house sold within the 1st 2 days on the market. I recall him texting us the morning of the open house, showing us a picture of the house “on steroids”! It was great. One week into the negotiations, the buyer backed out. We re-started the process of selling the home and within the 1st evening of the house back on the market, we had 5 contracts. We were on vacation in the hill country and had to let Russell know which contracts choose as potential buyers. Let’s just say the buyer was kind enough to let us lease back the house for 45 days until we could find what we were looking for (which is a whole different story). Russell’s patience and understanding was gratifying. Many times I just wanted to call him and apologize on behalf of my husband. During the house hunting process we had some funny encounters with seller(s) and/or some homes, many of which I like to laugh about today knowing all too well we were in good hands. When we found the home, it wasn’t on the market for more than a day. After seeing it for the 1st time in person, reality set in that this was the one. It’s one thing to walk into a house and it look’s fantastic, but another when you walk into a house and it feels like a home. Thank You Russell, Melissa and the rest of your team for the time, patience and consideration vested. Thank you for all that you did to meet our needs and to ensure that that moment in our life was a sound, concrete and fulfilling decision."
We knew that we were settling because we just needed a home right away. We were going to make the mistake of buying that first property that we looked at without consulting a realtor or a property specialist first. Then one day I saw Russell’s sign on a property in a different neighborhood as I was headed to my apartment after work. It was as if something was telling me “take your time and do things right”. That’s when I called Russell and started speaking with a person that treated me like family as if he’d known me for years. Right away I felt really comfortable speaking with him and describing to him what we were looking for in a home. Russell listened to every word we said and made it his mission to find us our perfect home. He also went out of his way to educate us on why having a Certified Real Estate Expert Adviser is more valuable than just having a regular Real Estate agent. He showed us the expert adviser smart home buying system which consists of 7 laws and 81 different variables of purchasing a home. I am very grateful that he taught my wife and I all of these things even before touring our first home. He was so in tune with what we wanted that we found the perfect home at a great price in an even better community the very first time we went out with him! He even gave us a 100% guarantee that if we were not completely happy with our home he would sell it for us for free! If that weren't enough, he also offered us free home warranty and title policy! We could not have asked for a better home buying experience! Everything has been streamline and hassle free and it is all because Russell and his team are so dedicated and talented at what they do. I thank God for them every day. We will be customers and more importantly friends for life!
Here was a gregarious, extremely confident man, telling me that he could and would sell our home and that he would help us to find a new one. Having never sold a home before and having not worked with a realtor in 26 years, we were hesitant, but intrigued by his plan and his presentation. In short, working with Russell turned out to be one of the best decisions we’ve ever made. Russell gave us tips on our home presentation and walked us through every step of the home sale process. More importantly to me, he did what he said he was going to do. He went above and beyond every step of the way and was quick to calm any fears we had and answer any of our concerns. In short, Russell Banki IS THE MAN! Russell, we want to say “THANK YOU”, for all that you’ve done for us. A big thank you also goes to Melissa and Serita, who were quick to return any calls and answer any questions. You have a top notch team working with you and you can rest assured that we will mention your name, work ethic, and business to anyone and everyone we come across who is looking to either sell or buy a home. God bless you my friend,
You both guided me through the whole process with much real estate expertise, much patience, and with so much kindness. You have helped make it possible for Brandon and I to now join my husband Brent in our new house in Dallas. Y'all are awesome!! And you better come visit us at our new home."
We are thrilled with the deal we got on the house and to be settled in our beautiful home!"
Melissa Banki has kept up with me for probably going on two years now. My husband and I were ready to move to Texas and Buy when I first talked with Melissa and then we had some personal tragedy that knocked us way off course. However, Melissa always checked in and asked how things were going even when there was no chance of our business in the immediate future. She cared for real! Now we are almost back on track and have finally made it to Houston! Guess who we will be calling to buy a house?! Guess who we will be recommending to all our friends and everyone!? I would never even consider anyone else but these guys! They honestly care🥰
Thanks, in your case, certainly is not enough! We hope this letter explains our belief that you are an exemplary REALTOR. We were impressed with your honesty and integrity throughout the sales process. You were quick to return calls, answer questions and advise us on matters concerning selling or buying. You contacted us regularly, even when we hadn't called you, to keep us informed on both transactions. You made sure that paperwork was in order, deadlines were met, and our closings went smoothly. We enjoyed working with you. We really appreciate your promptness when choosing any services related to home purchase such as inspections, utilities and lender as well. The layout of the house is working out even better than expected and of course the sunsets are amazing! We think many years of experience and contacts in real estate/construction business really made the difference. We would highly recommend your services to anyone that is contemplating buying a property."
Y’all are great at what you do and make such a good team❤️
I had to find an affordable house, get a mortgage loan, all this without an American Financial background. I made contact with various real estate companies, but to no avail. Once they learned that it would be a difficult task to assist me they would pull out one by one. Then I got lucky, I met Russell Banki. I approached Russell, explained my situation and was waiting for his rejection. What a surprise, the man looked me in the eye and remarked "Let's do it, no object is too high to overcome". Needless to say, two months later I moved into my sparkling new house, at an interest rate which was truly fair and just. Eventually I sold this house in 2014 and once again Russell went out of his way to assist me. He is not my agent any longer, he is first my friend, then an agent and I recommend him to any discerning buyer or seller. If you want a truly happy house hunting experience, contact Russell, he will help.
..when we were ready to move they also sold our home..in 12 days! The process was flawless thanks to their professionalism and know how of property buying and selling. Easily the best real estate professionals we have ever dealt with!"
There's no better anywhere.